Securely package your items along with the delivery/returns note enclosed with your order. Head to our returns portal with your order number and email address that was used on the order and follow the instructions there.

Click here to start your return

If you'd like more information on our return options, open the section below called "What are the UK return options?".

To start your return now, please see the information and the link to our portal under the "How do I return an item from the UK?" or see the information below if you'd like to read about the options first.

You can return the item to us for FREE using either 24/7 InPost Lockers or Royal Mail Tracked Returns. Both have printerless options, more information on how to use them can be seen below.

24/7 InPost Locker | Shop Returns

Where do I find my nearest InPost Locker or Shop?

Pop your postcode into the InPost finder. This can be found at inpost.co.uk/lockers. Most lockers are available 24/7, and can be found at your local supermarket, train station or convenience store. Just make sure to double-check if there’s space before you drop off your return.

How do I use InPost for my return?

1. Select InPost to create a QR code in our returns portal.
2. At the locker, scan the code from your phone. If you’re at a locker, you will get the option to choose your locker size. For shops, show the staff member your QR code to scan, and hand your parcel over.
3. Pop your parcel inside your locker, or hand it to the staff member. Remember to put all items from the same order in one parcel. InPost will take care of the labels. The maximum parcel size is 41cm x 38cm x 64cm.

How long will my InPost return take?

They aim to deliver all returns within 2-5 working days. You can track your return using this link.

Do I need to print a label when returning a parcel?

No. They will send you a QR code – then you can simply scan it at the locker, drop your parcel off and go. Their courier will add the label when they pick it up.

Can I check if a locker has space?

The InPost app shows you live locker availability and see what size compartments are free. If a locker is full, it will suggest alternatives near you. Check their ‘Find a locker’ section, at inpost.co.uk/lockers. You can also check live availability on their website.

How big are InPost Lockers?

The largest lockers can fit parcels that are up to 41cm x 38 cm x 64cm – and the maximum weight accepted is 15kg. To avoid any stuck parcels or damaged doors, please don’t try to force your parcel in if it’s a bit too snug.

Royal Mail Tracked Return

How do I use Royal Mail for my return?

1. Select Royal Mail to download a label or create a QR code in our returns portal

2. You will receive an email with a label which you can print off and affix to your parcel or a QR code which you can show to the Post Office on your phone.

3. Securely package your item and take it to the Post Office, either with the printed label already on the parcel or with the QR code ready for them to scan. You will be given a postage receipt

We hope you will be completely satisfied with your order. However, if you wish to return any unwanted items, they must be received by us within 28 days from the date of despatch to qualify for a full refund (excluding any outbound postage costs paid). Items must be unused and in as new condition with all labels, hygiene strips and swing tags attached. We aim to process returns as soon as possible, however please allow up to 14 days during peak periods.

Please take care when trying items on. If an item is returned to us in not new condition; damaged, marked, with odours or with tags no longer attached, we will not be able to process a refund. In this case we will offer to return the item to you and ask you to cover the costs of delivery. If we don’t hear back from you within 14 days, the goods will be destroyed.

If you return an item that wasn't purchased from us, we’ll do our best to contact you from the details provided in the parcel. We’re happy to send these back to you but you would be required to pay a redirection fee to cover the cost. If we don’t hear back from you within 14 days, the goods will be destroyed.

Once it's received back, we'll process it as soon as we can and aim to have this done within a week but please allow two weeks at peak times. We'll send you an email to confirm once we have processed your refund. 

Yes, you can opt for an exchange when creating your return on our portal.

No, each parcel must have the correct label for each return you have created on our portal.

No returns form? No problem. As you are returning your order using our portal, our returns team will be able to locate your order using the label on the outside of the package.

If your product develops a manufacturing fault within 30 days of purchase, please contact us to let us know about the issue and we’ll look to replace or refund it. Please attach images to enable us to deal with your query quickly.

If you’ve purchased the item from us within the last 12 months and it’s developed a manufacturing fault, please contact us. Our Customer Care team will be in touch to let you know how to proceed and in most cases, we aim to offer a repair if possible. Please note that we will need a reasonable amount of time to carry this out and will do our best to come to a resolution as soon as possible. To speed up the process, please attach images to the form to assist our Customer Care team.

You will need to arrange a pay for the return of unwanted items. The items must be received within 28 days from when we despatched them to you.

Our return address:

Simply Beach
Perfect Fit Swimwear Ltd
The Loft
Iron Wharf
Faversham
Kent
ME13 7BY
United Kingdom

All returns from outside the UK should be clearly marked "Return of Goods". Returns from outside the UK are only accepted under international commercial terms (incoterms) of Delivered Duty Paid (DPP), which means you must pay all shipping, taxes and duties of returning the items to us.

Our return address:

Halocline Swimwear
Perfect Fit Swimwear Ltd
The Loft
Iron Wharf
Faversham
Kent
ME13 7BY
United Kingdom